Privacy Policy

1. Information We Collect

A. Information You Provide to Us

We collect the information you provide directly, including:

• Full name, email address, phone number, and date of birth
• Health-related data (e.g., treatment preferences, prescriptions, referrals, medical photos)
• Billing and payment details (processed by third-party providers)
• Identity verification documents
• Employment applications
• Customer service interactions, surveys, and public posts

B. Information Collected Automatically

We collect data through your interaction with our Services:

• Device type, browser type, IP address, operating system
• Location data (general geolocation)
• Website behavior (pages viewed, clicks, time on page)
• Cookies, SDKs, tracking pixels (see Section 7)

C. Social Media & Third-Party Data

We may collect information you share via social media or third-party logins (Facebook, Google, etc.) depending on your settings. We also receive data from healthcare providers, pharmacies, and marketing partners.

2. How We Use Your Information

We use your information to:

• Deliver and improve our Services
• Provide customer support
• Personalize your experience and deliver relevant content
• Conduct internal research and analytics
• Process payments and verify identity
• Comply with legal obligations
• Communicate updates, marketing, and promotional messages (if opted in)

We may also combine your data with third-party data and use it in aggregate or de-identified form for analytics or marketing purposes.

3. How We Share Your Information

We may share your data with:

• Affiliates/Subsidiaries: For service delivery and customer support
• Healthcare Providers: To facilitate appointments, treatments, and prescriptions
• Service Providers: Payment processors, analytics providers, IT support, etc.
• Advertising Partners: Only if you've opted in (see Section 7)
• Legal Authorities: If required by law or to protect rights, safety, or property
• Business Transfers: In the event of a merger, acquisition, or sale

We may sell or share sensitive personal information with your explicit consent where legally permitted.

4. Your Rights & Choices

You may have the right to:

• Access, correct, or delete your personal data
• Restrict or object to data processing
• Withdraw consent at any time
• Opt out of marketing communications by clicking "Unsubscribe" in emails
• Opt out of data sharing for advertising (see Cookie Consent settings)

To exercise your rights, email us at: support@v0.dev or privacy@v0.dev. Please include your name, state of residence, and contact details.

5. Data Retention

We retain your information only as long as necessary for business or legal purposes. Retention periods are based on the type, use, and sensitivity of the data.

6. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from children under 13. If you believe we have collected data from a child, contact us immediately.

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Understand user behavior
• Improve functionality
• Deliver personalized content and ads
• Track analytics across devices and sessions

You may manage your preferences via our Cookie Consent banner or adjust browser settings. Learn more at: http://www.allaboutcookies.org

8. Data Security

We implement industry-standard safeguards to protect your data. However, no system is 100% secure. You are responsible for keeping your password confidential. Any data shared in public areas is accessible to others.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with an updated effective date. For material changes, we will provide appropriate notice as required by law.

10. Contact Us

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.